ePath Learning specializes in learning management technology for today's contact centers. We are committed to staying on the cusp of what's hot in this emerging, fast growth industry.
Here's what's HOT on our radar:
What's New
Announcing "Handling Difficult Customers", a new course offered by Customer Care Institute. Click here to find out more...
Homeshoring is the new offshoring There's a growing option for moms or others who are looking for jobs with a lot of flexibility — employment at a virtual call center. All that’s required? A computer, a phone line, and a high speed internet connection. All training is conducted at home and on their own time. Maybe you are already familiar with homeshoring and are looking for a new way to develop and deliver training to your agents that require a rapid ramp.
Read an article from Good Morning America, where two of our customers, Willow and Alpine Access, were featured. They offer home based sales and customer service agent opportunities bringing work to thousands within the USA. Both have found success in delivering their training via the use of ePath Learning’s on demand learning solutions.
